FAQ
Ask anything across verification, signatures, integrations, operations, and rollout fit. Get interactive answers directly in the flow.
Answers at a glance
Browse the questions teams ask most — or ask Pryme Intelligence above for anything specific to your rollout.
How does VerifyDoc.ai work for printed documents?
VerifyDoc.ai adds a QR code and linked verification record so a printed contract, offer letter, certificate, or statement can still be checked against the trusted digital source.
Can we use VerifyDoc.ai with Google Docs and Microsoft Word?
Yes. VerifyDoc.ai is built to support drafting and verification workflows around Google Docs and Microsoft Word so teams do not have to rebuild their document process from scratch.
What makes VerifyDoc.ai different from signature-only tools?
VerifyDoc.ai is verification-first. It combines e-signatures with QR-backed proof, hosted verification pages, and certificates of authenticity so recipients can check a document after it is sent or downloaded.
Which teams use VerifyDoc.ai most often?
VerifyDoc.ai is used by HR, finance, real estate, government, healthcare, education, legal, insurance, and operations teams that need documents to remain trusted outside their internal systems.
Can we use VerifyDoc.ai for both internal approvals and external recipients?
Yes. Teams can manage internal drafting, recipient signatures, verification links, and audit-ready records in the same workflow instead of splitting trust controls across separate tools.
Is Pryme Intelligence only for support questions?
No. Pryme Intelligence is positioned as an interactive layer for product guidance, rollout planning, workflow fit, and deeper operational questions across the VerifyDoc.ai experience.
Can I start without a credit card?
Yes, all plans offer a free start.
How does the verify.yourbrand.com setup work?
CNAME-based, takes 10 minutes, our team helps.
What happens if I exceed my monthly verified document limit?
Soft cap, we'll reach out. No surprise charges.
Are you SOC 2 certified?
Type II in progress, report available under NDA on Enterprise. Available on request.
Do you sign a DPA?
Yes, included on Professional and above. Sample available.
Can I move from Starter to Professional later?
Yes, all references and documents carry over. Pricing prorates.