FAQ
Ask anything across verification, signatures, integrations, operations, and rollout fit. Get interactive answers directly in the flow.
Answers at a glance
Browse the questions teams ask most — or ask Pryme Intelligence above for anything specific to your rollout.
How does VerifyDoc.ai work for printed documents?
VerifyDoc.ai adds a QR code and linked verification record so a printed contract, offer letter, certificate, or statement can still be checked against the trusted digital source.
What makes VerifyDoc.ai different from signature-only tools?
A signature tool proves a signing moment; VerifyDoc.ai protects the document for its whole life. Every document you issue is sealed at source with a tamper-evident QR Certificate of Authenticity and its own hosted verification page, so anyone holding it — on screen, forwarded, or printed — can confirm in seconds that it is genuine, current and unaltered, with no app or account. Re-issue a corrected version and every older copy immediately reads as superseded. E-signing is still built in: send documents for signature, and every signature lands on your Commitment Ledger — a permanent record of who signed, when, and exactly which version. Add industry-specific issuance hubs, your own branded verification domain, team roles and a full audit trail, and the difference is simple: signature tools stop at signed; VerifyDoc.ai keeps the document provable everywhere it travels.
Which teams use VerifyDoc.ai most often?
VerifyDoc.ai is used by HR, finance, real estate, government, healthcare, education, legal, insurance, and operations teams that need documents to remain trusted outside their internal systems.
Can we use VerifyDoc.ai for both internal approvals and external recipients?
Yes. Teams can manage internal drafting, recipient signatures, verification links, and audit-ready records in the same workflow instead of splitting trust controls across separate tools.
Do recipients need an app or account to verify a document?
No. Anyone holding the document scans its QR code with a phone camera or opens the verification link — the hosted proof page confirms it is genuine, current and unaltered in seconds. No app, no sign-up, on screen or on paper.
What happens if a document is edited after it's issued?
Any change breaks the seal — the verification page flags the copy as not matching the issued record. If a document needs correcting, re-issue it: the new version verifies cleanly and every older copy immediately reads as superseded, so a stale version can never pass as current.
What is the Commitment Ledger?
A permanent workspace record of every signature and obligation on the documents you issue — who signed, when they acted, and exactly which version they touched. When a dispute comes up you point to the ledger instead of reconstructing email threads.
Does VerifyDoc.ai support my industry?
Beyond general business documents, dedicated issuance hubs ship for real estate, education, automotive and vehicle trade, non-profits and NGOs, wealth and investment, and more — each with its industry's own document types, workflows and sealed records.
Can I start without a credit card?
Yes, all plans offer a free start.
How does the verify.yourbrand.com setup work?
CNAME-based, takes 10 minutes, our team helps.
What happens if I exceed my monthly verified document limit?
Soft cap, we'll reach out. No surprise charges.
Are you SOC 2 certified?
Type II in progress, report available under NDA on Enterprise. Available on request.
Do you sign a DPA?
Yes, included on Professional and above. Sample available.
Can I move from Starter to Professional later?
Yes, all references and documents carry over. Pricing prorates.